Delta Community is one of the largest and fastest growing credit unions in Georgia. Our rapid growth has created additional career opportunities within the organization.  We are looking for energetic, flexible, and service oriented individuals for the following position.

The Delta Community Retirement & Investment Services (R&IS) Senior Operations Specialist reviews company operations for the purpose of improving operational processes to better serve customers and to improve organizational efficiencies.  S/he coordinates processes to ensure that information systems support departmental and overall business operational needs.  S/he serves as the first point of contact for coworkers and departmental liaisons.  S/he may manage small to medium scale projects within the department.  S/he gathers data to contribute to the development of business plans and strategies, runs existing reports and provides input for the development of new reports.  S/he works under limited supervision to analyze and solve complex operational, systems-related and/or customer issues.  S/he recommends process improvements for daily operating procedures.  S/he coordinates business functions that may involve participation from multiple business units. 

Practices safety-conscious behaviors in all operational processes and procedures.

Essential Functions:
• Coordinate processes to ensure information systems support departmental business needs.
• Manage small to medium scale projects.
• Gather and analyze data to contribute to the development of business plans and strategies.
• Analyze and solve complex operational, systems-related, and/or customer issues.
• Create and maintain reports.
• Responsible for managing vendor relationships, defining user requirements, and performing User Acceptance Testing (UAT). 
Other
• This description reflects management’s assignment of essential functions, it does not prescribe
or restrict the tasks that may be assigned. 
• This job description is subject to change at any time.